Inaugural Professorial Lecture– Professor Richard Greatbanks

Two sides of the same coin

About Professor Greatbanks's research:
Richard is a chartered engineer with a background in manufacturing engineering and management, having held multiple roles within the UK aerospace industry. These practitioner years were increasingly spent in an advisory capacity, working with other businesses to improve performance and address complex problems to increase their productivity and competitiveness. This eventuated the move into academia in the field of business management, with academic positions at three UK universities.

Richard joined the University of Otago School of Business in 2005, applying his deep understanding of business excellence to the improvement of New Zealand’s productivity performance in service industries, specifically the critical challenges facing healthcare, not-for-profit, and public sector organisations and environments.

Richard has a passion for the facilitation of business success. His areas of research include the advancement of organisational performance and productivity through a focus on quality leadership, operational excellence, process optimisation and the cultural drivers of high performance.

This lecture will be followed with light refreshments, tea, coffee and juice.